You have completed a project and you're ready to get paid, you're amazing!
It's very important that your Stripe account is up to date and has the correct information, as they will transfer your earnings to the bank account that is on file in your Stripe account. Note that we are also working with other payment providers such as PayPal to offer their services in the future. We'll also be introducing the ability to pay out in cryptocurrency such as Ethereum in 2022. Great things are coming :)
We'll begin processing your payout as soon as your client confirms the project has been delivered to their expectations, or three days after you mark the project as completed, whichever comes sooner. Stripe (our payment solutions partner) will begin to process your payout, it will take some days depending on your country of residence.
2 business days
Applies to: Australia, United States
Payouts of your available account balance are made daily and contain payments processed two business days prior (this is how long it takes for your pending account balance to become available on this schedule). For example, payments received on a Tuesday are paid out by Thursday, and payments received on a Friday are paid out by Tuesday.
4 business days
Applies to: New Zealand
Payouts are made daily and contain payments processed four business days prior. For example, payments received on a Monday are paid out by Friday.
7 calendar days
Applies to: Rest of the countries (Europe, Canada, and the rest)
Payouts are made daily and contain payments processed seven calendar days prior. For example, payments received on a Tuesday are paid out by the following Tuesday.
Note: as of August 1st, 2021, we are currently working on accelerated payments to Europe and Canada. We should be able to reduce the payout schedule to 3 calendar days in the near future.